emergency weekend contact

Emergency Weekend Machine Failure

If you have a trade account with Union and need emergency support (equipment and machinery problems) over the weekend period you can get in touch with us using the form below. Your message will be responded to within four hours of us receiving it, or if sent after 4pm, the following day.

For enquiries about online orders or wholesale coffee orders please contact us here. We'll reply to you on Monday, when we're back in the office.

Please Note: Because the roastery is closed at weekends we are unable to send out any coffee prior to Monday morning (or Tuesday if a Bank Holiday). The form below is to contact us if you have a problem with your equipment and need to get in touch with a Union team member urgently.


Company: * Contact Name: * Phone: * Account Number:
(if known)
Details of the
fault/problem :
Please complete the details below so we can answer your query as quickly as possible

Items marked with an * are required.
Postcode: * Email: Machine Type: What is problem / fault
you are experiencing?